The Lost Card Holder

前個星期五,在上班時段接到一則陌生號碼的來電。 

原想不接,怕是某銀行或健身房打來招生意﹔

但又怕是朋友換了電話忘了通知,想了想,最後還是接了。

“Hello, are you Mr Lim?”

“Yes, I am”

“I am Orait, calling from KLIA xxx (聽不清楚) department”

不會吧?機場也有我的電話? 他們是要招生意還是會員?

“We found some of your cards here, including….. cards”

這時我才想起我有個名片夾,裡頭存放了名片和一些不常用的會員卡。  

平時很少用得著﹐不過上次到曼谷是去會見客戶﹐所以特地帶了去﹔ 

回來後也沒留意把放它在哪了﹐原來竟然是掉了。  

不過想一想,裡頭沒有信用卡和重要證件,頓時放心不少。 

“Are those cards inside a card holder or do you only have the cards?”

 心想如果名片夾還在的話,就去機場把它拿回來,因為那是我很喜歡的名片夾﹔

 但如果只是卡片的話,再申請就是了。

“All the cards are inside a card holder. When will you be free to come and collect that?”

“Are you guys open at night or during the weekends? I am working now. Can I ask someone to collect it for me?”

“We are not open during the weekend. How about we Poslaju it to you?”

(哇,這麼好?)

“That will be great! Please give me your account number so I can transfer the money to you.”

(人家那麼好心不嫌麻煩﹐當然得把郵寄的錢還給人家。)

 “No worry it’s ok. We will send it today; you will receive that next Monday.”

(什麼? 幫我郵寄還不收錢?當時真的難以相信!)

到了接下來的那個星期,由於生病而沒去公司上班。

在家休息的當儿,我還收到那位好心小姐的SMS,問我受到包裹了沒。

老實說已經很少遇到把客服做得那麼認真和盡心的人。

那剎時間﹐我真的很感動﹐只會不停的道謝。

在此要希望她事事如意,事業步步高昇。

 

 

 

 

 

 

16 Comments Add yours

  1. Eunice says:

    so nice!! Good people hasn’t extinct yet…so, your turn now, to spread the love..Do good things, and it’ll automatically come back to you!^^
    I accidentally glanced your namecard, so, you’re working in hilton?;P

    1. CK says:

      This make me feel that there are still a lot of good and kind people around, really appreciate that. 😀
      Haha, I am not working in Hilton, that is their member card, hehe. 😛

  2. The Yum List says:

    What a wonderful story.

    1. CK says:

      Wonderful story, wonderful people! 😀

  3. Sean says:

    waaah, so nice. a truly heartwarming story for me to read in the office today 😀

    1. CK says:

      I still think it is amazing! Never expect that happen at all. 🙂

  4. Kuan Ghee Aun says:

    真好的服务……你真走运

    1. CK says:

      是啊﹐我也覺得我運氣很好﹐遇到那麼盡責的服務員。呵呵:D

  5. Baby Sumo says:

    Awww there are still kind ppl left in this world. I think most ppl see the name “Prada” will keep it for themselves, right? Hey, I see you got your Hilton card edi;)

    1. CK says:

      I really surprised about that, and their service is so good and polite! 😀
      Ya, I received my Hilton card, can go buy mooncake! hahaha. 😀

  6. says:

    微笑的讀完你這篇。就覺得暖暖的。我知道你現在也是嘴角微微上揚。^ <

    1. CK says:

      對阿﹐接電話時心頭暖暖的﹐ 人間有溫情啊! 🙂

  7. missyblurkit says:

    That’s really nice of them. I had a similar experience when Barn Thai in Phuket were kind enough to courier my bikini back to me. I was rather prepared to have lost it but the folks were kind enough to contact me and couriered it back…

    1. CK says:

      Yes, they are so nice and sweet! 😀
      Really appreciate their effort to find my contact, called me and couriered the card holder back. 🙂

  8. agentcikay says:

    I’m glad you found it! 😀

    1. CK says:

      Yes, lucky me! 😀

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